Policy

Privacy Policy

Welcome to Apex Piano! This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide to us through our website, www.apexpiano.com (the “Site”). By using our Site, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Fill out a form or provide other information through our Site

The personal information we collect may include, but is not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

Non-Personal Information

We may also collect non-personal information about you when you interact with our Site. This information may include your browser type, the type of device you are using, IP address, and other technical information.

How We Use Your Information

We use the information we collect from you for the following purposes:

  • To process transactions
  • To improve our website and your experience
  • To send periodic emails regarding your order or other products and services
  • To follow up with you after correspondence (live chat, email, or phone inquiries)

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include secure servers, encryption, and restricted access to personal information.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide you with our services, such as with payment processors or other service providers that assist us in operating our website and conducting our business.

Your Consent

By using our Site, you consent to our Privacy Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The effective date of the latest version of the Privacy Policy will be indicated at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Apex Piano
2648 Churchill Dr.
Thompsons Station, TN 37179
Email: eric@apexpiano.com

Thank you for visiting www.apexpiano.com.

Return Policy

Effective Date: June 5, 2022

All Sales Are Final

Thank you for your interest in Apex Piano’s digital mentorship programs. Please read this Return Policy carefully before making a purchase.

No Returns or Refunds

Due to the nature of our digital products and services, all sales are final. Once a purchase is made, no returns or refunds will be issued. This policy applies to all digital mentorship programs available on our website, www.apexpiano.com and www.studio43.org

Course Access and Technical Issues

Upon successful payment, you will receive immediate access to the purchased course and links to activate your mentorship connection. If you encounter any technical issues accessing the course materials, please contact us immediately so we can assist you in resolving the problem.

Contact Us

If you have any questions or need further assistance, please contact us at:

Apex Piano
2648 Churchill Dr.
Thompsons Station, TN 37179
Email: eric@apexpiano.com

Thank you for choosing Apex Piano for your musical education needs.